We will ensure that all personal and sensitive information provided by you is stored and processed in accordance with the Data Protection Act 1998 and the data protection and privacy principles set down in the act.
Information we may collect from you
You are able to access and browse our website without disclosing your personal data.
We may collect and process the following data about you:
- Information that you provide by filling in forms on our website; www.activeassistance.com (our site). This includes information provided at the time of enquiring about our services, providing feedback, completing our contact form or through a job application
- If you contact us, we may keep a record of that correspondence.
Use of personal information
We use the personal information We collect via the Website for the purposes of:
- providing, developing, improving and personalising Our Services and the Website
- providing you with information about Our Services
- dealing with your enquiries and requests
- generating anonymous reports about use of the Website and its features
- using your contact information for recruitment purposes
Security and confidentiality
All of our employees who have access to and are associated with the processing of this data, are obliged to respect the confidentiality of such data in line with the Data Protection Act 1998 and the Data Protection Principles set down in the Act.
Active Assistance safeguards the security of the personal information you provide to Us with physical, electronic and managerial procedures. We use industry-standard Secure Sockets Layer (SSL) encryption on all pages where We collect personal information.
Any personal information you provide will be held securely and your personal information will not be sold or traded to third parties. In some circumstances We may need to disclose your personal information (i) to a third party to provide a service you have requested, (ii) to fulfil a request for information, (iii) to comply with a legal requirement or request from a competent court, regulator or other authority, or (iv) if We believe that there has been a violation of the Terms, of Our rights or the rights of any third party. Any information about you that We pass to a third-party service provider will be held securely by that party and used only to provide the services or information you have requested.
Although your browser may be set up to allow the creation of cookies, you can specify that you wish to be prompted before a website puts a cookie on your hard drive, so that you can decide whether to allow it. Alternatively, you can set your computer not to accept any cookies. Please refer to your browser instructions or help screen for information about how to do this. If you disable cookies, you may not have access to certain features that make your experience of the Website more efficient and some of Our Services may not function properly. Visitors who disable cookies can still make use of the website.
Our Website may offer you the opportunity to share or follow information about the Website (or the products and/or services available through it) using third party social networking functionality (such as through “share this”, “like” or “follow” buttons).
We offer this functionality in order to generate interest in Our Website among the members of your social networks, and to permit you to share and follow opinions, news and recommendations about the Website with your friends. However, you should be aware that sharing personal or non-personal information with a social network may result in that information being collected by the social network provider or result in that information being made publicly-available, including through Internet search engines.
Access to your information and contacting Active Assistance
You have the right to request a copy of the personal information Active Assistance holds about you and to have any inaccuracies corrected. Please address requests (with a return email address where possible) to either:
1 Suffolk Way
Or by email:
Links to external sites from the Website